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Step 2: 15-Minute Landscape Brainstorm

You speak directly with a knowledgeable landscape professional, not a call center or sales clerk. This short conversation clarifies your goals, property needs, and investment level. If your project is a strong fit, the next step is scheduled immediately.

Step 3: On-Site Consultation

You meet on your property with a third-generation horticultural expert who evaluates the site through the lens of long-term performance, suitability, and architectural context. You will receive candid direction about what is appropriate, what is unnecessary, and how to create a landscape that endures. Budget and scope are discussed with clarity and discretion.

Step 4: Proposal or Design Engagement

For straightforward projects, a detailed and customizable proposal is delivered within 24 hours for maintenance or within about a week for installation work. Complex or design-driven properties begin with a design agreement. Fees typically range from $500 to $5,000 depending on scale, and include concept development, 3D renderings, and a clear project framework.

Step 5: Design Review

You meet to review the full design, adjust materials and scope, and confirm investment levels. Up to three rounds of refinements are included. The design functions as a long-term master plan and can be phased according to your preferences. Before the meeting ends, your proposal review is scheduled, so the process continues without delay.

Step 6: Proposal Review and Acceptance

Your proposal is reviewed together for accuracy, phasing, and investment clarity. When you approve the work and submit the deposit, your project moves into the pre-construction phase.

Step 7: Pre-Construction Walkthrough

You meet with the project lead to verify layout, review logistics, and confirm the installation plan. The site is marked, measurements are taken, and communication protocols are established. This step provides certainty before work begins.

Step 8: Installation with Scheduled Updates

Your project progresses under the supervision of trained professionals. You receive scheduled updates so you always know the status, upcoming milestones, and any decisions needed from you. The process is orderly, transparent, and respectful of your property.

Step 9: Final Walkthrough and Completion

Once installation is complete, you walk the property with your project lead to review the work and finalize any adjustments. The final invoice is issued only after all items are complete.

Step 10: Ongoing Maintenance and Extended Warranty Window

You receive a maintenance proposal within 24 hours. When you enroll in our full-service maintenance program within 30 days, your plant warranties extend well beyond the standard term. Your maintenance schedule begins promptly, with a dedicated service day each week. This continuity protects your investment and supports long-term plant health.